Our Story & Services
BPM-Lux serves as a neutral bridge connecting end consumers, carriers, and suppliers.
We offer a unique, award-winning combination of Mail Forwarding, Mail Drop, and Out of Home solutions. From a single postcard to a full pallet, we handle the reception, storage, forwarding, and distribution of items. Our customer-centric approach actively solves complex cross-border shopping and last-mile delivery challenges for private buyers, corporations, and carriers worldwide.
1
2005
Founded in Luxembourg in 2005 by Robert Thiemann, BPM-Lux.com has spent nearly two decades revolutionizing cross-border logistics.
2
2011
We proudly offered since 2011 the first neutral (OOH) Out of Home Parcel Locker in Luxembourg, through a network of BPM Parcel Stations located at major retail chains and gas stations.
3
2016
Since November 2016, our operations have been headquartered in Germany.
BPM-Lux today: here for you in 14 countries
As we look to the future after 20 years of innovation, our operating company changed its name in September 2026 from BPM Germany Address & E-commerce EK to BPM Global Shipping Address GmbH & Co. KG. This reflects our continued growth, expanding to provide services in 14 countries and shipping globally.
The BPM-Lux Management Team
Our leadership is driven by deep industry know-how and a commitment to delivering the best possible experience for our corporate and private customers.
Marcela Thiemann, Owner and Managing Director
Marcela brings a vital, consumer-first perspective to the helm of BPM-Lux.com.
As a mother of four and an interior designer by trade, she has spent her life immersed in the moving, relocation, and logistics industries—both as an expatriate and alongside her husband’s business ventures.
Living in different countries taught Marcela exactly what it feels like to miss products from one's native country and the places temporarily called home, a sentiment shared by global consumers and relocated expats alike.
Based in Germany since 1994, Marcela ensures BPM-Lux offers seamless access to highly sought-after "Made in Germany" goods, alongside products from our 13 other locations across Europe, the Americas, and APAC.
Fluent in German, English, and Spanish, she actively connects with a diverse global customer base to continually refine the BPM-Lux experience.
Robert Thiemann, Founder and Adviser
With over 30 years of extensive experience in the service industry, Robert provides strategic guidance for the company he built.
His background spans managing relocation, transportation, freight forwarding, and logistics companies across Germany, Luxembourg, and overseas.
Robert intimately understands the complex logistical needs generated by global mobility, ensuring our infrastructure consistently supports families, corporations, industries, and merchants.
Robert is fluent in German, English, French, and Spanish.
